 
Masterpiece Coffee stands behind all of the products we sell
and we’re here to answer any questions you may have.
If you don’t find what you’re looking for here,
please contact us by email or phone and we’ll be glad
to assist you.
Contacting Masterpiece Coffee is Easy
Call:
1-800-884-2990 (M-F 8am-5pm PST)
or click
here to email Masterpiece Coffee.
Shipping Methods
All orders are carefully packed by hand and shipped UPS ground
unless we are asked specifically to send via a different
method. UPS is the most dependable method for getting our
Fresh Roasted Coffee to you as quickly and safely as possible.
Return Policy
Our return policy is our satisfaction policy. If you are unhappy
for any reason with your purchase, we will replace it, or
refund you in full, (including shipping). If you need to
return an item to us we will provide you with the proper
information so that the return shipment is free for you.
If you have questions about returning an item or having
it replaced, click
here to email Masterpiece Coffee.
Order Status
If you have an account with Masterpiece Coffee you can check
the status of your order by logging into your account. Simply
visit, (Log-in). If you do not have an account,
you can still check the status of your order by calling us
at 1-800-884-2990, or click
here to email Masterpiece Coffee.
Please be sure to include your order number.
Account information
With Masterpiece Coffee you have the option of creating an
account with us, however it is not required in order to make
a purchase! It’s simply for your convenience. Those
who create an account with us have the convenience of re-ordering
past purchases, and viewing their order history.
To create or view your account information, please visit, My Account.
Privacy and Security
Your privacy and security are in good hands with Masterpiece
Coffee. We go to great lengths to protect your information
and will never share your information with anyone without your
consent. We at Masterpiece Coffee respect your privacy. We do not sell, trade, rent or give out customer names,
mailing addresses, e-mail addresses, telephone numbers or other information to
third parties.
For your safety and security Masterpiece Coffee does not store
Credit Card information after your order has been processed. You will need to
re-enter your Credit Card number each time you make a purchase.
Your credit card will not be charged until the merchandise you order has been
shipped.
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